Conditions of Sale |
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Above all else, the success of a
tour depends upon all participants
sharing a 'go with the flow'
philosophy. |
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| IMPORTANT - PLEASE READ!
It is strongly suggested that all tour
participants on a Back-Roads Touring Co.
Ltd tour be in good health as walking is
a fundamental part of each of these
vacations. We cannot access historic
town centres/villages solely by our
mini-coach. In some such towns/villages
coaches of any size are forbidden
entry. Back-Roads Touring Co. Ltd
tours are not suitable for anyone with
physical disabilities or restriction of
movement. Back-Roads Touring Co. Ltd
tours are not specifically geared for
the senior traveller and indeed you may
find your fellow travellers are of a
wide age range. Tour participants could
originate from Australia, Canada, New
Zealand, South Africa, Europe and the
USA. All tours are conducted in English
only. |
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| All
travellers who purchase a tour as
arranged by BACK-ROADS TOURING CO. LTD
(hereafter referred to as the 'Tour
Operator') must agree to be bound by the
following which forms the terms of your
contract for travel. |
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| Should you
cancel your tour at any time up to 42
days prior to a tour departure, our
cancellation policy applies and you lose
your initial deposit and a percentage of
the full price depending on the length
of time before a tour that you cancel.
At worst, you will lose the complete
amount if you cancel under 15 days. At
our discretion we may carry payments
made in one year, or a percentage of
such, over to another as payment for
another tour. This will depend on the
circumstances of your cancellation. We
re-iterate the advise made throughout
this site that travel insurance should
be purchased. |
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| The Tour
Operator cannot guarantee that
accommodations, food, beverages, ground
transportation, airline or shipping
services (hereafter only referred to as
SERVICES) will be exactly as represented
in the Back-Roads Touring Co. Ltd tour
promotional literature. However, great
care is taken in the contracting of all
services but the Tour Operator cannot be
responsible for any errors or omissions
made by any of the suppliers of said
services. In the unlikely event that a
supplier fails to honour their contract
with us, we do reserve the right to
alter, change or cancel any services for
which you have already purchased. If we
are forced to change services, we would
do our utmost to provide a comparable
level although we cannot be liable for
any difference in the quality or
enjoyment except to the extent of a
lower dollar value of the substituted
service. Accommodations used are
generally 3 star/crown standard. They
are chose for their location, ambience,
food and hospitality of the hosts. On
some occasions, older historic
properties of a 2 star plus standard are
used as modern facilities such as
elevators are not provided to obtain a 3
star/crown rating. All properties have
been specifically selected by the Tour
Operator. |
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| It is our
responsibility to advise all travellers
there may be different living standards,
practices and conditions with respect to
the provision of utilities, services and
accommodations in Europe than in other
parts of the world. Please remember
that one of the joys of a Back-Roads
Touring Co. Ltd tour is the opportunity
to discover the pleasures of rural life
in specific parts of Europe. |
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| Please
note that on the majority of departures
we have 2 rooms with one double bed, 3
rooms with two single beds (twin room)
and 1 room designed for single
travellers. We try to allocate you with
a room according to your choice but
cannot guarantee this. The vast
majority of rooms at our featured
accommodations do have private
facilities assigned to each room - these
may be immediately attached to your room
or across the hall, but they would be
your private facilities, not used by
other passengers. In a few of our
accommodations 'history' does not allow
private en suites for each room. In the
event that a 'shared' bathrooms ins only
available at an accommodation, you will
be advised of this prior to a Back-Roads
Touring Co. Ltd tour reservation being
made. |
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| All prices
for services and any additional
services, i.e. extra hotel nights and
day tours are set by the Tour Operator
and based on international currency
exchange rates as at August 2004. We
reserve the right to levy a surcharge on
any service purchased should the
currency operating in the country where
the services are purchased depreciate by
more than 10% against the US$ dollar,
Euro or Pound Sterling. |
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| The Tour
Operator does not accept any liability
for any additional representations made
by travel agents, airlines, cruise
companies, accommodation staff, tour
guides or other suppliers. All services
described in this brochure are based
upon information provided to us by our
suppliers in good faith. |
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| Please
note that due to the nature of a
Back-Roads Touring Co. Ltd tour, it may
be necessary to change the itinerary or
accommodation whilst the tour is in
motion. Not all sites listed in the
itineraries will be visited as the tour
is moulded to individual interests of
participants, weather and daily timing
constraints. The Tour Operator retains
the right to make alterations in the
itineraries as it seems to them
necessary or desirable. Back-Roads
Touring Co. Ltd appeals to the flexible traveller wishing to
experience a delightful, unique and
informative vacation. Itineraries
within this site and on other printed
materials are guidelines and will be
expounded upon whey you arrive. |
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| Travellers
should be aware that the meals and
beverages included throughout Back-Roads
Touring Co. Ltd vacations may be of a
different style and content than you may
be accustomed to in your home country.
However, it has been our experience that
our Back-Roads Touring Co. Ltd
travellers have discovered dining to be
one of the highlights of the Back-Roads
Touring Co. Ltd vacation! Evening meals
are either taken in the accommodation or
at a local pub or restaurant. |
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| Portage of
one suitcase per person is included
wherever possible. We cannot guarantee
that portage will be included at every
accommodation stop. Due to the size of
our tour coach, luggage is strictly
limited to ONE SUITCASE AND ONE CARRY-ON
BAG PER PERSON. It may be possible to
leave additional luggage at the hotel
from which your tour originates,
however, we cannot guarantee this
service and the hotel may charge a fee
for 'left luggage'. We reserve the right
to refuse to carry or load oversized
luggage. |
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| Any
complaints whilst on tour must first be
brought to the attention of your Tour
Driver/Guide who travels with you
throughout this tour. If he/she cannot
satisfactory solve this problem, please
call the main Back-Roads Touring Co. Ltd
office in London at +44 181 566 5312.
Any written complaints must be received
by Back-Roads Touring Co. Ltd within 30
days of your return date to your home
country. |
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| A VALID
PASSPORT is required for all Back-Roads
Touring Co. Ltd tour and it is the
traveller's responsibility to secure
same and to ensure they do not require a
visa. |
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| We reserve
the right to refuse a reservation or to
ask individuals to leave the tour if
their condition and general deportment
impedes the operation of the tour or
affects the enjoyment of the tour by
other passengers. We are pleased to
note, however, that those who select a
Back-Roads Touring Co. Ltd tour are
generally very pleased with their fellow
tour companions and close friendships
commence almost immediately. No refunds
for unused services would be given to
anyone who has been asked to leave the
tour. |
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| The Tour
Operator and any affiliated or
associated companies or agents will not
be liable or responsible in any way for
loss, injury or damage caused to any
property belonging to any group member.
Baggage, personal effects and items
purchased are the sole responsibility of
the owners at all times. Travel
insurance is strongly recommended. |
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| Whilst we
proof read our web site and any
promotional literature you receive
several times prior to publishing, we
cannot held liable for typographical
errors regarding pricing, dates or
descriptions of tours. All errors and
omissions will be remedied as soon as
noted. |
| Where the
itineraries show it, airport transfers
are included, or you are refunded
whatever cash payment you are instructed
to make (eg. from French airports).
However, if we are not informed of your
arrival flight at the time you are
making your final payment then we are
unable to provide this as a free service
and you will be charged the applicable
taxi rate for the airport to hotel
transfer. It is your responsibility to
ensure that either you or your agent
provide us with this information within
the required time-frame.
Please
also note, if you do not meet up with
our airport transfer representative
immediately on arrival and decide to
take an alternative method of transfer
without the authority of our London
operations office, Back-Roads Touring
Co. Ltd will not be responsible for the
payment of any subsequent independent
taxi you might catch. |
| Once we
have accepted your deposit payment,
Back-Roads Touring Co. Ltd will not
normally cancel your tour unless we are
forced to do so by circumstances that
are beyond our control (natural
disasters, war, adverse weather
conditions, industrial disputes etc.).
In these cases you are given a full
refund of your payment less any
commission paid to agents who would be
responsible for repayment of their
commission according to their own terms
and conditions. We reserve the right to
cancel where the number of tour
participants makes a particular tour
uneconomic to run. Where we have
accepted your booking, and it later
becomes apparent that you might be the
only person(s) on that tour, Back-Roads
Touring Co. Ltd will notify you of such
and give you the opportunity of changing
to another departure, or for you to
cancel your tour without cost. |
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