You are entering into a contract with Britain by Choice Inc
(registered number 800162830) for the provision of FIT Bookings.
These trading conditions form the basis of your contract with us.
1. Making your client’s bookings
a. Bookings on request will only be accepted in writing by letter,
fax or email.
b. Upon receipt of your written request for a booking we will then
issue a confirmation and send this to you. A binding contract is
made in relation to such booking as soon as we dispatch a
confirmation to you.
c. Your contract with us is governed by Texas Law and is subject to
the exclusive jurisdiction of the Courts of Texas.
d. These booking conditions cannot be varied unless we agree in
writing to do so.
e. Your contract with us will commence on receipt of your first
booking with us and shall continue in force unless and until
terminated by either party giving to the other at any time not less
than one calendar months notice in writing of termination save where
you commit a continuing or material breach of any provision of this
contract or in our view you have become or may become insolvent in
which case we shall be entitled to terminate your contract forthwith
by written notice to you.
2. Payment
a. A non refundable deposit of $100.00 per week, for each week or
part of a week, of vacation will be required for all reservations
made more that 4 months in advance of the date of travel. The
deposit must be received within 7 days of receipt of written
confirmation.
b. Interim deposits may be required for payments of certain
services, eg. Theater tickets. These payments will be non-refundable
c. Final balance of payment will be required 30 days prior to
departure for Europe.
d. If you fail to make any payments when due, we have the right to
treat the booking as cancelled by you and we reserve the right to
levy cancellation charges of up to the total holiday cost.
e. In the event that any payment is not made on the due date for
payment we reserve the right to charge interest on any overdue
payment both before and after judgment at a rate of 4% per annum
above the base rate of Bank of America NA from time to time from the
date such payment was due until payment in full of such payment.
f. If there is any dispute relating to any invoice this must be
raised within 14 days of the date of the invoice failing which you
will be deemed to have accepted the amount of the invoice.
3. Changes or cancellation by you
a. If you wish to make any changes to any booking, we will endeavor
to assist if we can. If you request any changes to a booking we
reserve the right to charge an administration fee of $50 per booking
or as otherwise agreed in writing.
b. If you cancel then we reserve the right to charge a cancellation
fee of $50 per booking. If the booking is for apartment
accommodation and if you cancel less than 28 days prior to Clients’
arrival date you will still be responsible for the cost of the
accommodation. In the case of bookings for hotels if you cancel less
than 72 hours prior to the stay or your customer does not show then
you will be responsible for the cost of a maximum of a two night
stay at the hotel in question.
c. Where there is any dispute as to whether you cancelled any
booking, you must be able to provide proof of transmission of any
cancellation notice sent by your office.
4. Changes and cancellations by Britain by Choice Inc.
a. We reserve the right to make changes to any booking details both
before and after any booking is confirmed. In particular, but
without limiting the aforesaid, we reserve the right to accommodate
any confirmed FIT bookings into alternative accommodation provided
that this is of the same category or higher.
b. We must reserve the right to cancel any booking. If we have to
cancel for some reason other than failure to pay on your part we
will offer you the choice of:
 i) purchasing another holiday from us (with you paying any difference
if it is more expensive than requested or receiving a refund it if
is cheaper) or
ii) receiving a full refund of all monies paid to us.
5. Force Majeure
a. We regret we cannot accept liability or pay any compensation
where the performance or prompt performance of our contractual
obligations is prevented or affected by reasons or circumstances
amounting to "force majeure". Circumstances amounting to "force
majeure" include any event which we or the supplier of the service(s)
in question could not, even with all due care, foresee or avoid such
as, for example, war or threat of war, civil strife, natural or
nuclear disaster, industrial dispute, epidemics and health risks,
terrorist activity, technical problems to transport, adverse weather
conditions, airport closures, fire and all similar events.
b. We may be forced to curtail the holiday booked after departure
where a "force majeure" situation (such as those described in clause
5a) arises. In this situation, we regret that we cannot make any
refunds, pay any compensation or be responsible for any costs or
expenses incurred by you as a result.
6. Dealing with Complaints
Any customer complaints are your responsibility. If you wish to
follow up any customer complaint, you must write within 14 days of
your customer’s return from holiday, quoting the booking reference
number, to:
The President,
Britain by Choice Inc,
3704 Cromwell Drive,
Carrollton TX 75007,
USA,
We will then investigate your customer complaint. We regret we
cannot accept any liability in relation to any complaint or problem
if you fail to notify us strictly in accordance with this paragraph.
7. Our Responsibility
a. We accept responsibility if the booking arrangements we agree to
provide are not supplied as described or to a reasonable standard
(except where clause 6 applies). We further accept responsibility
for the acts and omissions of our employees. The maximum amount of
compensation we will consider paying under this paragraph is limited
to a refund of the cost of the particular booking and a refund of
any directly attributable expenses.
b. We will also accept responsibility for death or personal injury
to any customer as a result of any failure to properly perform any
part of our contract with you by any of our employees, except where
the cause was due to fault on your part or on the part of a third
party not connected with the provision of the booking arrangements
and which was unforeseeable or unavoidable or an event which neither
ourselves nor the supplier of the service(s) in question could not
have foreseen or avoided even with all due care.
c. For all claims, our liabilities in respect of air, sea, road and
rail carriers and providers of accommodation are limited as if we
were carriers or providers of accommodation within the relevant
International Conventions. Further, it is a condition of our
acceptance of liability that you notify Britain by Choice of any
claim in accordance with clause 6. In addition, if any payment is
made, you must assign to Britain by Choice, or our insurers, any
rights that you may have to pursue any third party and must also
co-operate with ourselves and our insurers.
|
